1. INTRODUCTION

At Framearchdesign, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you provide when engaging with our design services, powered by Serrano+ and the Framecrete technology ecosystem.

2. INFORMATION WE COLLECT

We may collect the following types of information to provide you with the best architectural and construction solutions:

• Personal Identification: Name, email address, phone number, and company name.

• Project Details: Information regarding your construction site location, project typology (residential/commercial), budget estimates, and design preferences.

• Technical Data: IP address, browser type, and usage patterns when you navigate our website (via Cookies).

3. HOW WE USE YOUR INFORMATION

Your data is used specifically to facilitate the design-to-build process:

• Service Delivery: To develop architectural concepts, renderings, and technical plans tailored to the Framecrete system.

• Communication: To contact you regarding project updates, consultations, or inquiries submitted via our "Start Your Design" or "Contact" forms.

  Feasibility Analysis: To assess environmental conditions (wind loads, thermal requirements) of your specific project location.

4. DATA SHARING & THE ALLIANCE

Framearchdesign operates as part of an integrated alliance. By using our services, you acknowledge that your project information may be shared securely with:

• Serrano+: For high-level architectural direction and design oversight.

• Framecrete: For technical feasibility, structural engineering, and manufacturing estimations.

• Trusted Partners: We do not sell your data. We only share necessary project details with authorized builders or engineering teams required to execute your specific project.

5. DATA SECURITY

We implement industry-standard security measures to protect your personal and project information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. COOKIES AND TRACKING

Our website uses cookies to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings, though this may affect some site functionalities.

7. YOUR RIGHTS

Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our team directly.

8. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Framearchdesign

Email: info@framecrete.com

Phone: +52 (55) 7477 8376

Website: www.framecrete.com